Monday, May 23rd, 2022

FIFA 22: EA Corresponds to Famous Accounts Hacked

After many prominent FIFA 22 Ultimate Team traders reported that their accounts were hacked and FIFA points and in-game currencies were leaked, EA is investigating and restoring everything these players have. Said that work is being done to do. lost.

EA shared the latest information on the ongoing situation Pitch note page, Many accounts are said to be able to confirm that they have been “breached by phishing techniques.”

“Threats and other” social engineering “techniques can be used by individuals who act maliciously to exploit human error within the customer experience team and bypass two-factor authentication to access player accounts. “It was,” EA wrote.

At the time of this writing, EA identified and affected less than 50 accounts affected by these hackers, “identifying and affected legitimate account owners and content within them to restore access to their accounts. Players need to expect a response from our team. ” shortly. “

The EA also shared a list of steps already taken to “strengthen the administrative and technical safeguards of EA accounts.” The changes are as follows:

  • Individuals who support the services of all EA Advisors and EA Accounts receive individual retraining and additional team training with a particular focus on account security practices and the phishing techniques used in this particular instance. ..
  • It implements additional steps in the account ownership verification process, including mandatory administrator approval for all email change requests.
  • Our customer experience software is updated to better identify suspicious activity, flag risky accounts, and further limit the potential for human error in the account renewal process.

The EA warns that this can “affect customer experience latency”, but it also guarantees that it is a necessary step to keep your EA account secure.

These hackers seemed to have submitted a support ticket to EA and were able to convince their customer service representatives to provide relevant emails and password reset links. Some of these hackers tried again and again until one representative provided what they were looking for.

For more information, see the FIFA 22 review and the story of how 30,000 players were recently banned by using “lossless” glitches in the game’s Ultimate Team mode.

Do you have a hint? Want to discuss a possible story?Please send an email to [email protected]..

Adam Bankhurst is an IGN news writer. You can follow him on Twitter @AdamBankhurst from Cramps.